1.      BIOS updating (firmware)

2.      Software updating

§         Windows

§         Accounting software

§         Office software

3.      Security

§         Policies updated

§         Software & firmware updated

§         Virus signatures updated

§         Virus fixes applied

4.      Network

§         Firmware updates

§         Log reviews

5.      Logs

§         Regular reviews

§         Error fixes

6.      Printers

§         Network issues resolved

§         Firmware updates

7.      Additional Tasks

            §         Company/Industry Specific software maintenance and troubleshooting

§         Hardware replacement (as needed)